Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website or use our app. They help ChicChic remember your preferences, keep you logged in, and understand how you interact with our platform so we can improve it.

This Cookie Policy explains what cookies we use, why we use them, and how you can control them. It should be read alongside our Privacy Policy.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be disabled. They are used for:

• Keeping you logged in to your account
• Maintaining your session state during a booking
• Security and fraud prevention
• Load balancing across our servers

Performance & Analytics Cookies

These cookies help us understand how visitors interact with ChicChic by collecting anonymised data. We use this information to improve page load times, identify errors, and optimise the user experience.

• Google Analytics — measures traffic, page views, and usage patterns. You can opt out via Google Analytics Opt-out.
• Firebase Performance Monitoring — captures crash reports and app performance metrics.

Functional Cookies

Functional cookies remember choices you make to give you a more personalised experience:

• Your preferred language and locale
• Your location preference for nearby artist searches
• Theme or display preferences

Targeting & Advertising Cookies

We may use these cookies to show you relevant ads on third-party platforms and to measure the effectiveness of our marketing campaigns. These cookies may be set by our advertising partners, including:

• Google Ads
• Meta (Facebook/Instagram)

You can opt out of interest-based advertising at any time via:

• Network Advertising Initiative
• Digital Advertising Alliance
• European Digital Advertising Alliance

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Please refer to the respective third-party privacy policies:

• Google Play Services
• Google Analytics for Firebase
• Firebase Crashlytics
• OneSignal

How to Manage Cookies

You can control and delete cookies through your browser settings. Disabling strictly necessary cookies will affect the functionality of the platform. Here are links to cookie settings for the most common browsers:

• Google Chrome
• Mozilla Firefox
• Safari (macOS)
• Safari (iOS)
• Microsoft Edge
• Opera

Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of ChicChic after changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies, please contact us at hello@chicchicapp.com.